On-Site Support – per hour (8am to 6pm)
The cost per hour for an Engineer to be on site is £45. After the first hour, time is billed for every 15mins (£11.25).
On-Site Support – per hour (6pm to 12am)
The cost per hour for an Engineer to be on site is £55. After the first hour, time is billed for every 15mins (£13.75).
On-Site Support – per hour (12am to 8am)
The cost per hour for an Engineer to be on site is £75. After the first hour, time is billed for every 15mins (£18.75).
On-Site Support – per day
An engineer can be booked for 8 hours at £330.
Remote Support
We can take control of your PC’s remotely at a cost of £0.66p per minute (£39.60ph).
Purchasing Support Credits
Just like you can top up your credit with Pay-As-You-Go mobiles, you can purchase support credits upfront saving your company money.
| Hours | Cost p/hour | Total | Saving |
|---|---|---|---|
| 5 | £40 | £200 | £25 |
| 8 | £38 | £304 | £56 |
| 10 | £35 | £350 | £100 |
| 12 | £34 | £408 | £132 |
| 15 | £33 | £495 | £180 |
Off-Site Backup Prices
| Band | Disk Space compressed |
Cost per month |
One Off Setup per desktop or laptop |
One Off Setup per server |
|---|---|---|---|---|
| A | up to 1Gb | £9.00 | £10.00 | £30.00 |
| B | 1Gb up to 5Gb | £24.00 | £10.00 | £30.00 |
| C | 5Gb up to 10Gb | £38.00 | £10.00 | £30.00 |
| D | 10Gb up to 15Gb | £48.00 | £10.00 | £30.00 |
| E | 15Gb up to 20Gb | £58.00 | £10.00 | £30.00 |
| F | 20Gb up to 30Gb | £68.00 | FREE | FREE |
| G | 30Gb up to 50Gb | £78.00 | FREE | FREE |
| H | 50Gb up to 100Gb | £1.50 (p/Gb) | FREE | FREE |
| I | 100Gb up to 200Gb | £1.00 (p/Gb) | FREE | FREE |